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Privacy Policy

Last updated: June 2025

1. Introduction

Lumana respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.

2. Data Collection

We may collect:

• Your username, email, and encrypted password
• Your conversations with Lumana
• Your uploaded avatar (optional)

3. Use of Information

We use this data to:

• Personalize your healing journey
• Keep track of your chat history and preferences
• Improve Lumana’s emotional support experience

4. Account & Behavior Policy

Lumana is designed to help users emotionally heal, not to be exploited or harmed. Users who:

• Repeatedly speak off-topic or disrupt conversations
• Attempt to “jailbreak” the AI or force inappropriate responses
• Use aggressive, offensive, or manipulative language

may have their accounts temporarily frozen. Severe or repeated violations may result in a permanent ban without notice.

Let’s all keep this a gentle and respectful space for healing.

5. Data Security

Your data is stored securely and never shared with third parties.

6. Changes to Policy

We may update this policy. Continued use of Lumana means you accept the changes.

7. Contact

If you have any concerns, feel free to reach out from the Settings page. Lumana is always here for you.